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on Monday, July 5th, 2010 |
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When Your Customers Vote, Does Your CRM Listen?
Customers vote with their feet, every day, at every stage of the transaction. Unfortunately, most companies’ CRM systems can’t hear what customers are saying. Customer relationship management – Business – E-Commerce – Marketing – Customer Service
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When Your Customers Vote, Does Your CRM Listen?
Customers vote every day, implicitly through how they prioritize, how they spend their time, and where they engage in transactions (or not). So instead of asking your customers and prospects for an explicit vote, your CRM system needs to listen much more carefully to discern when they have made a choice, and decode what it means about their level of satisfaction.
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on Thursday, June 10th, 2010 |
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Very few sales happen on the first point of contact. You have to follow-up. You need to build rapport with your prospects, and instill confidence. They need to be persuaded they are making the right decision. This can take several follow-up letters or emails. 60% of sales can be lost because the timing wasnt right for the prospect, or they were simply not followed-up. You would be amazed by the number of people who fail to follow up a prospect simp
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Success Analyst on Monday, June 7th, 2010 |
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Here’s a little of what you’ll learn inside of “101 Powerful INSTANT “Follow up” Emails For Following Up Enquiries About ANY Product”:
Very few sales happen on the first point of contact.
You have to follow up.
You need to build rapport with your prospects, and instil confidence.
They need to be persuaded they are making the right decision. This can take several follow up letters or emails.
60% of sales can be lost because the TIMING wasn’t right for
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List Price: $ 4.95
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Success Analyst on Wednesday, May 26th, 2010 |
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